Facilitating groups, with the emphasis on sharing professional experiences and swapping good practices (know-how and interpersonal skills) to help the participants to put the issue(s) raised in the group into perspective and thus enable them to come up with a practical solution to suit the particular situation.
Who’s it for? HR managers, purchasing managers, sales managers, international development managers, business people.
Listening, sharing, joint endeavour, passion for human relationships, respect, communication, problem-solving.
Phase II: Start of facilitation process – packing the suitcase
Phase III: Close and exchange of feedback – fastening the suitcase.